Select Page

Who we are

 

Our website address is: https://heartcrate.com.

 

 

What personal data we collect and why we collect it

 

 

Cookies

 

 

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

 

 

Embedded content from other websites

 

 

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

 

 

 

What rights you have over your data

 

 

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

 

 

RETURNS, EXCHANGES, & REPLACEMENTS

 

Returns, exchanges & replacements may be granted at the sole discretion of Heart Crate. If you need assistance, reach out in a reasonable amount of time to hello@heartcrate.com to present your request.

 

Missing product. Heart Crate will replace product missing from a date. During the normal course of operations, sometimes items are missed. If this happens, reach out to the support email address above and notify our team. Missing prints or booklets will be sent as a PDF via email in an effort to allow you to use your product as soon as possible. Reship requests will be tracked and Heart Crate reserves the right to refuse reships or replacements for any reason at its sole discretion.

 

Returns & Exchanges. May or may not be granted at the sole discretion of Heart Crate  on a case by case basis. Exchanges will not be given for dissatisfaction of the date activity. Returning a product to Heart Crate  without authorization will not result in a refund or exchange, and you will be responsible for any additional shipping charges that are incurred by Heart Crate  as a result.

 

Refused Shipments. Users agree not to refuse shipments from Heart Crate. Refusing a shipment for any reason will not result in cancellation of an order, nor will it trigger a refund. Heart Crate  assumes no responsibility and liability for any refused shipments and additional shipping charges may apply.